Consultations are normally by appointment. If a pet falls ill quickly or there is an emergency, clients should never hesitate in ringing, because the team will always fit this emergency in immediately.

The surgery hours:

Mon- Fri 09:00- 13:00 and 14:30- 18:30
Sat 10:00- 12:30.

Emergencies 24 hours.

Dental advise

Pet dental care is very important because it can have far reaching effects on their health and well-being. Animals suffer tooth pain but they hide it well, because if they were to show signs of weakness in the wild, the rest of their group would eat all their food.

In the clinic a special dental machine is used, imported from England, which scales and polishes the teeth. Clients will also get to know how to clean their pets’ teeth and maintain dental hygiene.

Dietary advise

Good nutrition advice is where it starts. Nick worked for one year with Pedigree Petfoods (Waltham) and developed a great interest and a wide knowledge in dietary matters. Hence he is well qualified to answer any question of dietary problems.

Neutering advise

Every pet is different; some are perfectly behaved, others follow their instincts more than others. Taking all things into account, the staff at the clinic will discuss and assess each individual case, look at the medical implications and allow the client to make an informed decision on whether to neuter or not.

Information sheets to take home with all the pros and cons of the “snip” are available at the reception desk too.

House calls

Most conditions are better treated at the surgery, where the clinic offers a full range of medicines and equipment. However, if a client cannot make it to the surgery, the vets are happy to visit the pet at home.

Please note that an additional charge will be made for home visits.

Euthanasia

Euthanasia is always a difficult subject to discuss. Death does not always come at the right time and therefore euthanasia may be an option when age or illness begins to affect the pet's quality of life.

The team of the Clinica Veterinaria Bendinat will thoroughly evaluate the outlook for the pet so that the correct decision can be made for him or her.

When the time does come, an appointment at a quieter time is recommended. Every team member feels with their client and patient and they will make sure that the surrounding circumstances are not affecting this moment of good-bye.

Euthanasia is advised only as a last resort, bearing in mind what is practical, morally acceptable and the client’s own wish. If there is no alternative, rest assured that it will be carried out compassionately, humanely and speedily.

Reception and the waiting room

The Reception and the waiting room are comfortable and air-conditioned. There is also a section of quality accessories for the pets’ and a selection of pet food which Nick and his team recommend.

Consulting rooms

The Consulting rooms are modern and comfortable with plenty of natural light. A comfortable place to talk in private about any of the pets’ needs or problems.

Laboratory area

The compact lab area has two new state of the art blood analysis machines which give the information within 15 minutes regarding the pet’s red blood cells, white blood cells, liver, kidneys, electrolytes and proteins amongst other things. This enables the vet to rapidly diagnose and therefore initiate the correct treatment as soon as possible.

The office

This is the place where the administration and calls are made. It also contains the reference library of the latest up-to-date text books.

The preparation room

This room is fully equipped with prep table, where the pet can be given emergency treatment or a routine general anaesthetic, clipped and surgically prepared before being carried to the surgical operating theatre.

The prep room also has emergency resuscitation equipment, intravenous fluid treatment, the autoclave for sterilizing equipment, and much more.

Isolation room

This is where the clinic team looks after any dog or cat who is suffering from a contagious disease, thus ensuring that other pets, which are hospitalised at the same time, are not exposed to their bugs.

X-ray room

The x-ray room has the safest and the most important diagnostic tool. The whole of the room has a 2mm lead lining up to 2 meters high, to protect everyone in the building. The x-ray machine is vitally important to diagnose any bony damage and also respiratory, cardiac, abdominal, urinary problems.

Kennel room

The kennel room offers the best comfort when a pet has to stay in the hospital. It will be warm, safe, well looked after and comfortable.

Operation theatre

In this clean environment the safest anaesthetic circuits are used.

Pre-anaesthetic checks

State of the art General Anaesthetics

The vet starts with a full physical examination, paying special attention to the heart and lungs.  To start the anaesthetic (the induction, with and intravenous injection) and then maintaining the patient asleep (maintenance, with inhalation gases). In the clinic Veterinaria Bendinat the same, most up to date drugs, as used in human general anaesthetics. The whole time a nurse is monitoring heart rate, respiratory rate and other vital signs.

Pre operative guidelines

An operation is a stressful time for everybody being involved. The clinic team will give their clients all the necessary support, followed up by “Post –op info sheets” to read when they get home. This will hopefully take away the anxiety which an operation naturally carries with it.

A microchip is a small, rice-sized electronic device which is put under the skin. It is completely inert and does not affect the pet in any way.

It is obligatory by law for dogs in Mallorca, and is also very sensible, because it enables any dog which might get lost to be rapidly reunited with their family. The Clinica Veterinaria Bendinat has all the necessary equipment and paperwork to insert and register the four-legged family member.

Purpose built clinic

Nick designed the clinic with the pet and client in mind.

The reception area is light and friendly and, like the whole clinic, is air-conditioned. There are seats for owners with cats, arranged so that their cats in their baskets do not have to stare at any other waiting dogs.

The preparation area is open and light and easily feeds into the other areas of the clinic, thus avoiding struggling with a pet to the kennels.

The partitions between the various areas of the clinic have many windows which makes it possible to keep an eye on every pet all the times.

A large underground parking for the clients is available with a lift to the front door (first floor).

Surgery

Every patient will receive the best possible surgical care because Nick has worked for over 10 years in two very high standard veterinary hospitals in the UK, the last five years of which he was the head surgical vet and in charge of all the inpatient pets. So for many years of doing about six operations per day he has seen and operated on most conditions. Now he has been qualified for more than 20 years! This experience assures more guidance and he can talk through all the possible outcomes.

Hospitalization

The clinic has two purpose built kennel areas; one is an isolation kennel, which is in a separate room. It is for any cat or dog who is unlucky enough to have a contagious disease. Having a separate room greatly reduces the risk of the infection spreading to other pets who may only been in for the day, e.g. for spaying or castrating. The second, larger room has ample sized kennels for cats and dogs, all with their own comfy beds. The design of the kennel area allows them to be monitored visually from the prep room and the op room, so if any problems arise, they can be spotted and sorted out rapidly.